CivOps
CivOps — The synaptic platform

The plant-floor OS
your team will actually use

CivOps replaces fragmented OT systems, paper-based work orders, and tribal knowledge with a unified operations platform for mid-market manufacturers — adopted at your own pace, one proven step at a time.

The state of mid-market manufacturing

67%of manufacturers still use paper-based work orders for some or all processes
23%average OEE gap between what companies report and what sensors actually show
18 moaverage MES implementation timeline — before operators work around it anyway
40%of institutional process knowledge exits when an experienced operator retires

The CivOps Path

Start where you are. Move at your own pace.

No rip-and-replace, no all-or-nothing leap. CivOps gives you a structured path you walk at your own speed — a clear-eyed assessment to find where digital pays off first, a focused pilot that proves it in your own plant, then a platform that expands only as fast as it solves real problems for your team. Each step earns the next; you stay in control of the pace.

01
Recognize

You need to move into the digital space

Paper travelers, OEE that lives in spreadsheets, and process knowledge that walks out the door at retirement. You know the status quo is a ceiling — the hard part is knowing where to start.

  • The need is clear
  • The starting point isn't
  • Big-bang projects feel risky
02
Assess

Know exactly where to start

A structured operational assessment — guided self-service or consultant-led — scores your maturity across 10 areas and hands back a prioritized roadmap. Clarity before commitment, signal before spend.

  • Maturity scored across 10 areas
  • Prioritized, ranked roadmap
  • A plan, not a sales pitch
03
Prove

Prove it on one line

Take the assessment's number-one opportunity and turn it into a live, measured win — a single line or site, in weeks. Real results in your own environment before you commit to scale.

  • Focused pilot, weeks not years
  • Measured against your own baseline
  • Confidence earned, not promised
04
Scale

Land the AI platform — by design

Everything you've proven, built upon. The full CivOps platform rolls out across the enterprise — role-specific HMI, work orders, the Health Index, and AI agents — engineered to solve your real business problems, by design.

  • Enterprise-wide rollout
  • AI agents working alongside operators
  • Built to solve real problems, by design

Most teams start with the assessment.

It's the lowest-risk way to find out where digital pays off first — and it stands on its own, whether or not you ever deploy the platform.

Platform

Every layer of your operation, connected

CivOps is a single platform — not a collection of point tools. Operators, supervisors, and executives all work from the same system, with role-specific views built for how they actually operate.

Role-Specific HMI Screens

Operator interfaces designed for the plant floor, not the control room. Barcode scanning, voice capture, photo logging, and step-by-step guided workflows built for people who work with gloves on.

  • Configurable per role: operator, QA, supervisor, maintenance
  • Touch-optimized for industrial tablets and panels
  • Voice-to-text capture for hands-free documentation
  • Photo annotation with AI-assisted anomaly tagging

Batch Execution & Work Orders

Structured step-by-step execution with deviation capture and full audit trails. Every run is documented. Every variance is recorded. Compliance is built in, not bolted on.

  • Guided batch execution with mandatory sign-off gates
  • Work order orchestration across shifts and teams
  • Real-time progress visibility for supervisors
  • Automatic deviation logging and escalation routing

Equipment & PLC Integration

Connects to your existing infrastructure without rip-and-replace. Native OPC-UA client with 19 PLC drivers — Rockwell, Siemens, Modbus, BACnet, DNP3, and more.

  • OPC-UA native with 19 PLC driver library
  • Rockwell ControlLogix, Siemens S7, Modbus TCP/RTU
  • Real-time equipment state and health index tracking
  • Configurable alert thresholds and escalation paths

AI Agents

Agents that work alongside operators — not instead of them. Voice routing, photo analysis, and automated HMI generation reduce cognitive load and accelerate onboarding.

  • Voice classification agent routes operator requests automatically
  • Photo analysis flags quality defects and equipment anomalies
  • HMI generation agent builds new screen layouts from templates
  • Health Index agent monitors 12 operational dimensions continuously

See It In Action

Your whole operation, on one screen

From the operator at the panel to the executive reviewing the site, everyone works from the same live system. Click through the surfaces your team uses every shift.

app.civops.io · Lakeside Plant / Operator HMI
Work Order · WO-4471

Blend Batch — Line 2

In Progress · 50%
Guided Steps
  • Verify line clear & guards engaged
  • Scan raw material lot — RM-2241
  • Confirm recipe BLND-12 · rev 3.2
  • 4Charge vessel to 12.0 kg (±0.2)
  • 5Mix 8 min @ 240 rpm
  • 6QA sample & sign-off
Current Step

Charge vessel to 12.0 kg

11.84 kg
Live scale · target 12.0 ±0.2
Capture
Scan
🎙
Voice
📷
Photo

Representative interface. Configured to your equipment, roles, and production model during onboarding.

Deployment

Live in weeks, not an 18-month project

CivOps ships with a structured setup wizard that guides you from blank slate to operational in days. No systems integrator required to get started.

01

Configure your site

Map your buildings, equipment registry, and workforce through the guided setup wizard. Define roles, connect PLCs, and load your standard batch templates. Done in hours.

02

Activate operations

Role-specific HMI screens go live for every operator and supervisor. Work orders flow. PLC data streams in real time. Your first structured shift starts immediately.

03

Continuous intelligence

The Health Index tracks 12 operational dimensions across your site. AI agents surface anomalies, flag deviations, and route issues before they become downtime events.

Simple, predictable pricing

CivOps isn't priced per employee, per workstation, or per piece of equipment. Your operation is complex enough — your software pricing shouldn't add to it. Add operators, lines, and assets without watching a meter, and your data stays in your environment.

Who It's For

Built for mid-market manufacturers

Too complex for off-the-shelf apps. Too lean for a full MES implementation. CivOps is built for the 150–2,000 employee manufacturer that needs enterprise-grade operations without the enterprise implementation cost.

VP / Director of Operations

The problem

You have no single source of truth. OEE data lives in SCADA exports, quality records are in Excel, and shift notes are in a binder.

With CivOps

CivOps gives you a real-time operations dashboard across every site — without another ERP implementation.

Plant Manager

The problem

Every shift runs differently. Standard procedures exist on paper but aren't followed consistently. Downtime root cause takes days to reconstruct.

With CivOps

Structured batch execution enforces your SOPs digitally. Deviations are captured in real time, not reconstructed after the fact.

CIO / IT Leader

The problem

OT and IT are completely separate. Your SCADA vendor locked you in. Adding any new capability means a six-figure integration project.

With CivOps

Open-protocol architecture — OPC-UA, MQTT, REST. Works with what you have. Runs on Docker, deployable on-prem or cloud.

IndustryDiscrete, process, batch, mixed-mode manufacturing
Company size150 – 2,000 employees
Site footprint1 – 20+ facilities
OT environmentAny — Rockwell, Siemens, legacy PLCs, or greenfield

Request a Demo

See CivOps in your environment

A 45-minute technical walkthrough using your operational context — your equipment types, your production model, your integration environment. No generic demo scripts.